T-Mobile, a mobile network operator based in Bonn, Germany – a subsidiary of Deutsche Telekom and belongs to the FreeMove Business alliance – has plans to move as many as 500 Scottish call center jobs to call centers in Asia more particularly to the Philippines.

Telecom Service Centres (TSC), the company which currently offers call centres services to T-Mobile, asserted that around 300 employees at a call centre in Lambert, near Falkirk, as well as hundreds of job losses at the call centres in Greenock and Yorkshire (all in Scotland) are threatened.

TSC has already kicked off a 90-day consultation period with its staff amidst this gloomy news  “While we start the formal process of informing our Falkirk staff of possible redundancies, we can assure all our employees that we are working very hard to attract new business to bring to the site and keep as many as possible in employment,” said a spokesman for TSC.

T-Mobile did not comment on the probable impacts of such migration of services to the Philippines and maintained that the company is in discussions with TSC so as to “mitigate and minimise the impact of the decision”.

On the other side of the globe, the mobile phone company confirmed that plans are in progress to transfer the operations from TSC to its new centre, referred to as T-Mobile Dela Rosa, in Manila, in the Philippines by the end of August.

T-Mobile is a group of mobile phone corporate subsidiaries (all under the ownership of Deutsche Telekom) that operate GSM and UMTS networks in Europe and the United States. The “T” stands for “Telekom.” T-Mobile also has financial stakes in mobile operators in Central and Eastern Europe. Globally, T-Mobile has 128.3 million subscribers, making it the world’s seventh largest mobile phone service provider by subscribers and the third largest multinational after the United Kingdom’s Vodafone and Spain’s Telefónica. T-Mobile USA is the fourth largest wireless telecommunications network in the U.S. market with 32.1 million customers after Verizon Wireless, AT&T Mobility, and Sprint Nextel.

T-Mobile International has a substantial presence in eleven European countries (Austria, Croatia, Czech Republic, Germany, Hungary, the Republic of Macedonia, Montenegro, the Netherlands, Poland, Slovakia, and the United Kingdom) as well as in the United States.

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